KFI Return / Refund Policy

Kappers Fabricating, Inc.

  • All returns must have prior authorization from KFI by calling customer service 877-346-2050.   
  • Returns must be received by KFI within 30 days of purchase.
  • We may require additional information to process a return, including pictures, invoices, shipping information, etc…
  • The customer is responsible for any and all return shipping charges unless we shipped an incorrect or defective item (which will be determined by KFI).  
  • A 20% restocking fee will be deducted from the refund.
  • Cost of original shipping will be deducted from refund.
  • Items must be returned to KFI in NEW condition.  
  • Refund will be denied if the products has been used, modified, or installed.
  • Refund will be denied if there are missing parts, accessories, hardware, or documentation.

Support Documents:

 Alternate Winch Wiring Diagram 

 Contactor Trouble Shooting Guide

 Synthetic Rope and Cable Install

 Winch Motor Trouble Shooting Guide

 Winch Motor Lead Rotation Instructions

Assault Winch Motor Lead Rotation Instructions

 Winch, Mini-Rocker, Hand Remote and Contactor Wiring Instructions 

 Wireless Remote Re-Sync Instructions

 Quick Connect Wiring Layout


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© 2024 Kappers Fabricating, Inc.  1-877-346-2050